Head of Operations (Telemedicine)
Head of Operations
Industry
Telemedicine
Capital
$5M
Team Size
40
By the Numbers
115
Identified
40
Vetted
9
Introduced
1
Placed
51
Days
The Challenge
The Head of Operations will work directly with the CEO and the Medical Director to expand and improve upon our services offered and the geographies that are covered. They will drive execution across the organization while fostering a culture of accountability, innovation, and excellence. They will also collaborate with the product and growth teams to help guide the strategic direction of the company.
The Mandate
Attributes
Ideal
Domain Expertise
Working in the Behavioral / Mental Health space
Business Model
Tech-enabled, dual-sided network
Financial Acument / P&L Ownership
Driven by financial results & grown a P&L
Payer Contracting & RCM
Strategic RCM/payer contacting partner
Execution Oriented
Laser-focused on solid and continuously improving execution
Metrics Driven
Highly reliant on data and metrics
Strategic Mindset
Unrelenting focus and prioritization
Entrepreneurial and Action-Oriented
4+ Experience working with/reporting directly to Founder/CEO
Cross-Functional Collaboration
Credibly partners across the organization
I found the process to be very well thought out—from the kickoff to the calibration, search materials, interview cadence, and overall communication. It felt structured and intentional throughout.
CEO
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