Chief Experience Officer (Aging/Senior, Care Coordination)
Chief Experience Officer
By the Numbers
The Challenge
The Chief Experience Officer represents a critical addition to the leadership team, ultimately responsible for creating the vision for, implementing the strategy, and overseeing the execution of an entire multi-sided network platform. They will need a deep understanding of a marketplace or dual-sided network business model, ensuring efficient and optimal user experience for both the supply and demand side of the ecosystem. They also would have led and scaled a product function in a tech-forward, growth-stage organization, while approaching product and broader business opportunities strategically. Lastly, they will need to be a humble and driven leader with a high degree of empathy, motivated to innovate the healthcare. industry.
The Mandate
We could not be happier with the hire. They actually got the team together separately in NYC last week in order to get to know people better on a personal level. We also really like how engaged they have been in conversations. Everything we have seen over the past week highlights how much of a great fit they are for this role. With the candidate in the role, it will allow the CEO to focus on their own role and be confident product is in good hands.
Executive Leadership Team
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